On this page there’s 3 highlights (premium only) outlining what 1-800 Contacts are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 640 review order examples.)
The screenshot was taken on March 30, 2012 and depicts 1-800 Contacts’ Review Order. In total, we’ve reviewed 4 of 1-800 Contacts’ page designs. To see them all, visit the full 1-800 Contacts UX case study.
Research Guideline #43
Importance: Impactful · Single-Platform
Dig deeper: Underlying UX research
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Research Guideline #46
Importance: Detail · Single-Platform
Dig deeper: Underlying UX research
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Research Guideline #2
Importance: Essential · Single-Platform
Dig deeper: Editor’s note, Underlying UX research
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