On this page there’s 2 highlights (premium only) outlining what John Lewis are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 173 store pickup examples.)
The screenshot was taken on July 8, 2021 and depicts John Lewis’ Store Pickup. In total, we’ve reviewed 60 of John Lewis’ page designs. To see them all, visit the full John Lewis UX case study.
Research Guideline #634
Importance: Impactful · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, 4 extra images, Underlying UX research
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Research Guideline #635
Importance: Detail · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, 1 extra image, Underlying UX research
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