On this page there’s 4 highlights (premium only) outlining what Microsoft are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 130 order returns examples.)
The screenshot was taken on February 25, 2019 and depicts Microsoft’s Order Returns. In total, we’ve reviewed 55 of Microsoft’s page designs. To see them all, visit the full Microsoft UX case study.
Research Guideline #867
Importance: Impactful · Multi-Platform
Dig deeper: Editor’s note, Underlying UX research
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Research Guideline #869
Importance: Essential · Multi-Platform
Dig deeper: Editor’s note, Underlying UX research
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Research Guideline #883
Importance: Essential · Multi-Platform
Dig deeper: Editor’s note, Underlying UX research
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Research Guideline #922
Importance: Impactful · Multi-Platform
Dig deeper: Editor’s note, 1 extra image, Underlying UX research
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