On this page there’s 17 highlights (premium only) outlining what John Lewis are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 247 billing address examples.)
The screenshot was taken on February 17, 2022 and depicts John Lewis’ Billing Address. In total, we’ve reviewed 60 of John Lewis’ page designs. To see them all, visit the full John Lewis UX case study.
Research Guideline #551
Importance: Impactful · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, Underlying UX research
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Research Guideline #1104
Importance: Impactful · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, 1 extra image, Underlying UX research
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Research Guideline #1498
Importance: Impactful · Multi-Platform
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Research Guideline #723
Importance: Essential · Multi-Platform
Dig deeper: Implementation breakdown, 2 extra images, Underlying UX research
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Research Guideline #721
Importance: Impactful · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, 2 extra images, Underlying UX research
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Research Guideline #582
Importance: Essential · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, 1 extra image, Underlying UX research
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Research Guideline #594
Importance: Essential · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, 1 extra image, Underlying UX research
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Research Guideline #591
Importance: Detail · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, 1 extra image, Underlying UX research
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Research Guideline #555
Importance: Essential · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, Editor’s note, 3 extra images, Underlying UX research
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Research Guideline #583
Importance: Impactful · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, 1 extra image, Underlying UX research
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Research Guideline #664
Importance: Detail · Multi-Platform
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Research Guideline #588
Importance: Essential · Multi-Platform
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Research Guideline #568
Importance: Detail · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, 1 extra image, Underlying UX research
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Research Guideline #584
Importance: Essential · Multi-Platform
Dig deeper: Implementation breakdown, 2 extra images, Underlying UX research
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Research Guideline #660
Importance: Essential · Multi-Platform
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Research Guideline #566
Importance: Essential · Multi-Platform
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Research Guideline #586
Importance: Impactful · Multi-Platform
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