On this page there’s 2 highlights (premium only) outlining what JCPenney are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 291 receipt / order confirmation examples.)
The screenshot was taken on November 22, 2024 and depicts JCPenney’s Receipt / Order Confirmation. In total, we’ve reviewed 59 of JCPenney’s page designs. To see them all, visit the full JCPenney UX case study.
Research Guideline #597
Importance: Detail · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, 1 extra image, Underlying UX research
This content is only available in Baymard Premium — get full access
Research Guideline #596
Importance: Detail · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, Editor’s note, 4 extra images, Underlying UX research
This content is only available in Baymard Premium — get full access