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JCPenney’s Mobile Account Selection

Adhered Low

Research Guideline #652

Importance: Essential · Multi-Platform

Dig deeper: Underlying UX research

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Adhered High

Research Guideline #637

Importance: Essential · Multi-Platform

Dig deeper: Editor’s note, Underlying UX research

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Violated Low

Research Guideline #640

Importance: Impactful · Multi-Platform

Dig deeper: Underlying UX research

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Violated High

Research Guideline #677

Importance: Essential · Multi-Platform

Dig deeper: 1 extra image, Underlying UX research

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Adhered High

Research Guideline #676

Importance: Essential · Multi-Platform

Dig deeper: 1 extra image, Underlying UX research

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