What’s this? Here you’ll find 245 “Mobile: Review Order” full-page screenshots annotated with research-based UX insights, sourced from Baymard’s UX benchmark of 93 e-commerce sites. (Note: this is less than 1% of the full research catalog.)
During checkout the ‘Confirm Order’ step and ‘Order Confirmation’ step often look visually similar. During testing we observe that, especially in mobile checkouts, this makes some users prone to misinterpreting the mobile review step as an order confirmation page — and consequently leave the page, thinking the order is placed. We observe that in the most severe instances this can cause as much as 10% mobile checkout abandonments.
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