Benchmarks

7 ‘Video Games’ Sites Ranked by User Experience Performance

Use the interactive UX benchmark chart below to see the ranked UX performance of 7 leading e-commerce sites within ‘Video Games’ in the US and Europe. Each of the 7 video game sites has been manually rated across 367 different e-commerce UX elements, all based on Baymard’s 150,000+ hours of UX research.

This is a sub-set of the full benchmark which includes 123 e-commerce sites.

Case Studies

Click the colored dots to view in-depth case studies for each benchmarked site, or scroll down to see all case studies. You can also view the case study examples organized by type of page.

Benchmark UX Performances
Poor
Mediocre
Decent
Good
Perfect

Overall UX Performance

367 Guidelines

Desktop Web

184 Guidelines

Homepage & Category Navigation

25 Guidelines

Homepage

6 Guidelines

Main Navigation

7 Guidelines

Category Taxonomy

6 Guidelines

Intermediary Category Pages

6 Guidelines

On-Site Search

12 Guidelines

Search Query Types & Search Autocomplete

7 Guidelines

Search Form & Search Results

5 Guidelines

Product Lists & Filtering

34 Guidelines

List Layout

5 Guidelines

List Item Info & Thumbnails

9 Guidelines

Filtering & Sorting: Filter & Sort Types

6 Guidelines

Filtering & Sorting: Interface, Scope & Logic

14 Guidelines

Product Page

48 Guidelines

Product Page Layout & Cross-Sells

13 Guidelines

Image Gallery UI

5 Guidelines

Product Images & Videos

6 Guidelines

Product Descriptions

7 Guidelines

The 'Buy' Section

7 Guidelines

User Reviews

10 Guidelines

Cart & Checkout

29 Guidelines

Shopping Cart & Gifting

9 Guidelines

Payment Flow & Order Confirmation

10 Guidelines

General Form Design and Usability

10 Guidelines

Customer Accounts

24 Guidelines

Account Creation

5 Guidelines

Account Drop-Down & Account Dashboard

8 Guidelines

'Your Account': Payments, & Newsletters

6 Guidelines

Account-Wide Navigation, Structure, & Information

5 Guidelines

Site-Wide Features

12 Guidelines

Mobile Web

183 Guidelines

Mobile Homepage & Category Navigation

24 Guidelines

Mobile Homepage

7 Guidelines

Mobile Main Navigation

6 Guidelines

Mobile Category Taxonomy

6 Guidelines

Mobile Intermediary Category Pages

5 Guidelines

Mobile On-Site Search

13 Guidelines

Mobile Search Query Types & Search Autocomplete

6 Guidelines

Mobile Search Form & Results

7 Guidelines

Mobile Product Lists & Filtering

33 Guidelines

Mobile List Layout

7 Guidelines

Mobile List Item Info & Thumbnails

10 Guidelines

Mobile Filtering & Sorting: Filter & Sort Types

6 Guidelines

Mobile Filtering & Sorting: Interface, Scope & Logic

10 Guidelines

Mobile Product Page

42 Guidelines

Mobile Product Page Layout & Cross-Sells

10 Guidelines

Mobile Image Gallery UI

4 Guidelines

Mobile Product Images & Videos

5 Guidelines

Mobile Product Descriptions

6 Guidelines

Mobile "Buy" Section

7 Guidelines

Mobile User Reviews

10 Guidelines

Mobile Cart & Checkout

32 Guidelines

Mobile Shopping Cart & Gifting

9 Guidelines

Mobile Payment Flow & Order Confirmation

10 Guidelines

Mobile "General Form Design and Usability "

13 Guidelines

Mobile Customer Accounts

20 Guidelines

Mobile Account Creation

4 Guidelines

Mobile Account Sign In & Dashboard

5 Guidelines

'Mobile Account': Addresses, Payments, & Newsletters

6 Guidelines

Mobile Account-Wide Navigation, Structure, & Information

5 Guidelines

Mobile Site-Wide Features

19 Guidelines


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